Making Customer Feedback Accessible to Everyone

Our Story

VoiceFeedback was born from a simple observation: traditional surveys weren't capturing the full story. Customers had rich, nuanced feedback to share, but rating scales and text boxes couldn't capture the emotion, tone, and depth that truly matters.

In 2023, the team at SomaniTech set out to build a better way. We believed that voice—the most natural form of human communication—could unlock deeper customer insights at scale. But existing tools were either too expensive, too complex, or tried to do too much with video and other features that most teams didn't need.

So we created VoiceFeedback: a streamlined, affordable platform focused exclusively on voice and text feedback. By specializing in what matters most, we deliver superior results at 20% lower cost than competitors.

Today, hundreds of companies trust VoiceFeedback to capture authentic customer voices and transform insights into action. We're just getting started.