Powerful Features for Deeper Insights

Everything you need to capture, analyze, and act on customer feedback

Build

Create Engaging Surveys

Design surveys that your customers actually want to complete. Mix and match question types, add conditional logic, and customize every detail to match your brand.

  • Multiple Question Types: Multiple choice, open text, voice recording, rating scales, and more
  • Logic Branching: Show questions based on previous answers for personalized experiences
  • Custom Branding: Add your logo, colors, and fonts to maintain brand consistency
  • Voice Prompts: Ask questions verbally for a more conversational experience
πŸ“ Text
πŸŽ™οΈ Voice
⭐ Rating
βœ… Choice
Question 1

How would you rate your experience?

β˜… β˜… β˜… β˜… β˜…
Question 2

Tell us more about your experience

πŸ”΄ Recording

Share Your Survey

Launch

Reach Customers Anywhere

Deploy your surveys through multiple channels and meet your customers where they are. Seamless integration with your existing workflow.

  • Unique Links: Generate secure, trackable links for each survey or respondent
  • Website Embeds: Add surveys directly to your website with a simple code snippet
  • API Access: Build custom integrations with our robust REST API
  • App Integrations: Connect with Zapier, Make, and 5,000+ other tools
Analyze

AI-Powered Insights

Transform raw feedback into actionable insights instantly. Our AI does the heavy lifting so you can focus on what mattersβ€”taking action.

  • Auto Transcription: Voice responses converted to text in real-time with 95%+ accuracy
  • 50+ Languages: Automatic translation and transcription in over 50 languages
  • Sentiment Analysis: Understand emotional toneβ€”positive, negative, or neutral
  • Theme Extraction: AI identifies recurring topics and patterns automatically
  • Chat with Data: Ask questions about your responses in natural language
  • Export Options: Download CSV, MP3 audio files, and detailed reports

Real-Time Analytics

87% Positive Sentiment
Product Quality 234
Customer Service 189
Pricing 156
Delivery Speed 142
πŸ€–

AI-Powered Adaptive Questioning

Let AI probe deeper based on responses

VoiceFeedback's adaptive AI asks intelligent follow-up questions that you wouldn't have thought to include. Uncover hidden insights and get to the heart of customer sentiment automatically.

Initial Q

"How satisfied are you with our product?"

β†’
Response

"Somewhat satisfied"

β†’
AI Follow-up

"What specific improvements would increase your satisfaction?"

Why Choose VoiceFeedback?

See how we compare to generic VoC platforms

Feature VoiceFeedback Generic VoC Tools
Voice + Text Surveys βœ… Specialized ⚠️ Basic or None
AI Transcription βœ… 95%+ Accuracy βœ… Varies
Adaptive Questioning βœ… Advanced AI ❌ Not Available
Multilingual Support βœ… 50+ Languages ⚠️ Limited
Real-Time Analytics βœ… Full Dashboard βœ… Varies
Theme Extraction βœ… Automatic ⚠️ Manual/Limited
Pricing βœ… 20% Lower πŸ’° Standard
Learning Curve βœ… Simple & Focused ⚠️ Complex

Hear What Real People Think

Voice responses capture authenticity that text surveys can't. Understand not just what customers say, but how they feel about your product, brand, or any topic.

AI-Conducted Research Sessions

Let AI conduct hundreds of in-depth research conversations simultaneously. Scale qualitative feedback without hiring a research team.

Make Confident Decisions

Stop guessing what customers want. Use real voice-of-the-customer data to prioritize features, fix issues, and drive business strategy.

Ready to Unlock Deeper Insights?

Start capturing authentic customer voices today

Email Us to Get Started